Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tyrone Logan

Tyrone Logan

April 1, 2026

5  out of  5
rating by Tyrone Logan
"I would like to give Rhea Washington an awe some shout out for a great customer service. My first time as a State Farm customer and I love what they have to offer. So looking forward to a great future with you all. Thank you for all the break down about everything and making sure that I understand. Again thank you Rhea Washington."
Profile photo of Eric Rubio

Eric Rubio

March 7, 2026

5  out of  5
rating by Eric Rubio
"Thank you! Amazing service!"
We responded:
"Thank you, Eric! I'm happy you found our service amazing. If you need anything else, feel free to reach out!"
Profile photo of LaMara

LaMara

February 12, 2026

5  out of  5
rating by LaMara
"Thanks for your help!"
We responded:
"Thank you, LaMara! I'm happy to know you appreciated the help. If there's anything else you need, feel free to reach out!"
Profile photo of Caroline Clarke

Caroline Clarke

January 16, 2026

5  out of  5
rating by Caroline Clarke
"Great over the phone customer service!! I was able to get what I needed very easily"
We responded:
"Hi Caroline! Thank you so much for your kind words and for taking the time to share your experience with us! We are so glad to hear that your phone interaction was smooth and that you were able to get everything you needed quickly and easily. Making sure your questions are answered clearly and efficiently is very important to us, and it truly means a lot to know that we delivered that for you. We appreciate you and are grateful for the opportunity to assist you whenever you need us!"
Profile photo of Chloe Newman

Chloe Newman

January 15, 2026

5  out of  5
rating by Chloe Newman
"A great agency, great help!"
We responded:
"Thank you, Chloe! I'm happy to know you found our assistance helpful. Your support means a lot to us. Let us know if there's anything else we can do for you!"
Profile photo of Katherine Terese

Katherine Terese

January 15, 2026

5  out of  5
rating by Katherine Terese
"Super efficient! Great customer service!"
We responded:
"Thank you, Katherine Terese! I'm happy you found our service efficient and appreciated our customer service. We’re here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Ava Allen

Ava Allen

January 15, 2026

5  out of  5
rating by Ava Allen
"Incredible staff"
We responded:
"Ava, thank you for your kind words! I'm happy to know our team made a positive impression. Let us know if there's anything else we can assist you with!"
Profile photo of Rileigh Gossett (Rileigh)

Rileigh Gossett (Rileigh)

January 15, 2026

5  out of  5
rating by Rileigh Gossett (Rileigh)
"They were so wonderful in helping me get my renters for college!"
We responded:
"Thank you, Rileigh, for allowing us to assist you in preparing for college. We're delighted we could provide the support you required to begin this exciting journey."
Profile photo of Danielle M

Danielle M

July 14, 2025

5  out of  5
rating by Danielle M
"Great service! Glenn is always quick to answer the phone and follow up. Easy process and super helpful - personable too, not just sales agents, but actual humans who care. Would highly recommend!"
We responded:
"Thank you so much for sharing your experience, Danielle! We’re glad to hear the team made things smooth and straightforward for you, and that you felt genuinely cared for during the process. We appreciate your kind words and look forward to continuing to be here whenever you need us!"
Profile photo of Christy Poole

Christy Poole

June 12, 2025

5  out of  5
rating by Christy Poole
"Glenn who works in the Stephenson office helped my mom so much. She is in her 80's and he reviewed her policy. We were able to move her cars over to State Farm and save her about $700 on car insurance. It is not easy for an older person but we really appreciate the time Glenn took to review and work to help get her better rates."
Profile photo of Dennis

Dennis

June 12, 2025

5  out of  5
rating by Dennis
"I brought my multi-vehicle policy back to Mr Finnerty at State Farm after searching for a better rate elsewhere to no success. His customer service representative Irenette was extremely knowledgeable in answering all of my questions and concerns. She got me a policy and rate that meets my needs and budget. 3 generations of my family hold policies with State Farm and I'm so glad I came back."
Profile photo of Jacilyn Ledford

Jacilyn Ledford

March 27, 2025

5  out of  5
rating by Jacilyn Ledford
"I have been using this branch of State Farm for many years for both my personal and business vehicles. They are very easy to communicate with and work with me and my schedule. In a world where everything is on the Internet and via the phone line it's really nice to know that I still have a home office nearby. The whole team does a really great job."
Profile photo of Veronica Apecena

Veronica Apecena

February 28, 2025

1  out of  5
rating by Veronica Apecena
"How do you set someone up with a business policy, charge them and then cancel it 3 months later without even notifying them?? I am just shocked at such terrible business practices and utter lack of accountability and communication. This agency basically could not care less about me or my small business."
Profile photo of Vishnu Raveendran Nair “RJ”

Vishnu Raveendran Nair “RJ”

January 31, 2025

5  out of  5
rating by Vishnu Raveendran Nair “RJ”
"Janessa Hernandez at Declan Finnerty - State Farm provided outstanding service! Professional, knowledgeable, and genuinely cares about customers. She made everything smooth and stress-free. Highly recommend for top-tier insurance assistance!"
Profile photo of John Leak

John Leak

October 29, 2024

5  out of  5
rating by John Leak
"Declan Finnerty is my State Farm agent. I always get excellent customer service and great rates. I have referred them to other family members who were with other insurance companies. They always gave a better price for more coverage. And they have always been there when we needed them. Great agent. Absolutely the best."
Profile photo of Nolan McNamara

Nolan McNamara

October 19, 2024

5  out of  5
rating by Nolan McNamara
"Declan and his staff went above and beyond to help me when I totaled my truck after hitting a deer. I highly recommend Declan and State Farm!"
Profile photo of Charles Christian

Charles Christian

September 13, 2024

5  out of  5
rating by Charles Christian
"Very happy with everything I've ever done with this agency."
Profile photo of Patricia Ross

Patricia Ross

September 11, 2024

5  out of  5
rating by Patricia Ross
"New insurance agency. Needed help to set up safe drive app. Eric was very patient and got me all set up. Great customer service from all staff. Personal service is the key to a long relationship!!"
Profile photo of Nikki Petitt

Nikki Petitt

September 10, 2024

5  out of  5
rating by Nikki Petitt
"Declan's office takes care of our business and personal insurance needs. We have used them for 10 years and they have always gone above and beyond to give us superior service! Thank you Jessica and Pam!"
Profile photo of JR Peebs

JR Peebs

September 9, 2024

5  out of  5
rating by JR Peebs
"We have been with State Farm for over 35 years. Declan Finnerty's State Farm office has always been there for us. 25 years ago when we had an on going shower pan leak and the floor was giving way. Declan's office was there covering our stay at Homewood suites for 31 days while gutting 2 bathrooms adding value to our home. The Hurricane of October 2016 again Declan's office was there and now 2024 when we had damage to our roof and State Farm denied our claim Pam at Declan 's office was there to argue our position and reversed their decision allowing us a new roof. Pam has always been my go to for so many years with guidance, helping us navigate challenges, or just answering questions. Her help has always created such a good experience for us. A big shout out to Pam and thank you to Declan's office.
Jerry Peebles"
Profile photo of Franz

Franz

August 15, 2024

5  out of  5
rating by Franz
"Excellent Service in all my insurance needs"
Profile photo of Bitman HM

Bitman HM

August 15, 2024

5  out of  5
rating by Bitman HM
"Phenomenal service."
Profile photo of Melissa Rivera

Melissa Rivera

May 29, 2024

5  out of  5
rating by Melissa Rivera
"I highly highly recommend this one location. I been with this location about 2+ years maybe 3 ..they are the best I have ever dealt with. So plz plz if you go with state farm, plz go thru this location. They work with you, And just so friendly!. I def will never go anywhere else...trust me you will not be disappointed with this office"
Profile photo of Brandon Williams

Brandon Williams

April 30, 2024

5  out of  5
rating by Brandon Williams
"This group has always been extremely helpful"
Profile photo of Garrett Mikos

Garrett Mikos

October 19, 2023

5  out of  5
rating by Garrett Mikos
"Josh and the declan team have been fantastic to work with. They got me amazing rates with quick responses and lots of knowledge/information. I would highly recommend them to anyone looking for great coverage and great customer service!"